CONCIERGE · Website chat
Answers questions on your site at 11pm.
People look at trade websites in the evening, after work, when you are not available. A chat box that can answer the usual questions and take their details means the enquiry is waiting for you in the morning instead of going to whoever answered first.
How we actually do it
Trained on your actual services, areas, hours and pricing approach — not a generic bot. It hands over to a human path (call or form) the moment it is out of its depth, and it never invents an answer about price or availability. Loaded behind a click, not on page load: the chat button is a static styled element and nothing is fetched until someone taps it. That matters because on the 1,356 NZ sites we measured, third-party widgets loaded eagerly cost real speed — a booking widget cost the market 12 Lighthouse points. Ours costs approximately zero.
What you actually get
- Trained on your services, areas and hours
- Takes name, number and job details 24/7
- Hands over to you rather than guessing
- Loads only when tapped — no speed cost
What it costs
$199 one-off + $39/month
Where it fits
Straight answers
Fair questions.
Will it make things up?
It is scoped to what you have told it and instructed to hand over rather than guess. It will never quote a price you have not set.
Will it slow my site down?
No, because nothing loads until someone taps the button. That is a deliberate choice — widgets loaded on every page view are exactly why so many good-looking sites are slow.